Terms & Conditions
Website: https://pranuora.com
Contact: [email protected]
1. Introduction
Welcome to Pranuora, a professional learning platform offering online courses, educational resources, and career-focused learning programs.
These Terms & Conditions govern your access to and use of the Pranuora website, courses, learning materials, and related services.
By accessing or using our services, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the platform.
2. Eligibility and Registration
Users must provide accurate and current information when creating an account or enrolling in a program.
Users are responsible for maintaining the confidentiality of their account credentials and for activities conducted through their accounts.
Individuals under 18 may use the platform only where permitted by applicable law and subject to any required parental or guardian consent.
3. Courses and Learning Programs
Pranuora offers structured learning programs that may include video lessons, written materials, quizzes, downloadable resources, and other educational content.
Course content, duration, availability, prerequisites, and learning outcomes may vary by program.
Pranuora may update course materials to maintain relevance and accuracy, provided that material changes affecting purchased access are handled fairly and in accordance with applicable law.
4. Enrollment Plans and Access
Access to course materials depends on the enrollment plan selected by the learner.
For the Pranuora Pharmacovigilance Program, the planned enrollment options are:
| Plan | Modules | Price | Certificate |
| Free Trial | M01 | Free | No |
| Essential | M01–M03 | ₹1,499 | No |
| Professional | M01–M10 | ₹3,499 | Yes, subject to eligibility |
| Masterclass | M01–M20 | ₹7,499 | Yes, subject to eligibility |
Course access is intended for the registered learner and must not be shared, transferred, or resold without authorization.
5. Payments and Pricing
Prices are displayed in Indian Rupees (INR), unless otherwise stated.
Applicable taxes and additional charges, if any, will be disclosed during checkout.
Payments may be processed through authorized third-party payment providers.
Enrollment in paid programs is subject to successful payment confirmation.
Pranuora may revise prices for future purchases. Changes will not retroactively increase the price of an already completed purchase.
6. Refunds and Cancellations
Refunds, cancellations, and related requests are governed by Pranuora’s published Refund Policy and applicable consumer protection laws.
Learners should review the Refund Policy before purchasing a course.
For assistance, contact [email protected].
Nothing in these Terms limits rights or remedies that cannot legally be excluded.
7. Certificates
Certificates may be offered for eligible courses and enrollment plans.
Certificate issuance may depend on completing required lessons, assessments, and other specified learning activities.
For the Pharmacovigilance Program, certificates are planned for Professional and Masterclass learners who satisfy the applicable completion requirements.
Pranuora certificates represent completion of the relevant Pranuora learning program. Unless expressly stated and independently verified, they do not constitute a government-recognized qualification, university degree, professional licence, or third-party accreditation.
8. Intellectual Property
Unless otherwise indicated, Pranuora’s original course content, educational materials, branding, graphics, and website content are owned by Pranuora or used under appropriate licences.
Learners receive a limited, personal, non-exclusive, non-transferable licence to access purchased educational materials according to the applicable enrollment terms.
Users must not reproduce, redistribute, resell, publicly upload, or commercially exploit protected materials without permission, except where permitted by law.
9. Acceptable Use
Users must not:
- Share login credentials or provide unauthorized access to paid materials.
- Copy or distribute protected course content without permission.
- Attempt to bypass enrollment restrictions or security measures.
- Upload malicious software or interfere with website functionality.
- Misuse the platform for fraudulent or unlawful activities.
- Harass other users or support personnel.
Pranuora may take proportionate action against violations, subject to applicable law.
10. Educational Disclaimer
Pranuora provides educational content for professional development and general learning purposes.
Course participation does not guarantee employment, promotion, salary increases, professional certification by an external body, or any particular career outcome.
Learning materials are not a substitute for professional, legal, medical, or regulatory advice.
11. Service Availability
We aim to maintain reliable access to our website and learning services.
Temporary interruptions may occur due to maintenance, technical issues, security requirements, or circumstances outside our reasonable control.
Where material service interruptions affect paid access, Pranuora will address them in accordance with applicable law and the relevant purchase terms.
12. Account Suspension or Termination
Pranuora may suspend or restrict accounts where reasonably necessary to address security threats, fraud, unlawful activity, or serious violations of these Terms.
Any action will be subject to applicable legal requirements and consumer rights.
Users may contact support regarding account-related concerns.
13. Third-Party Services
Pranuora may use third-party services for website hosting, learning management, payments, email communications, and related functionality.
Use of certain third-party services may also be subject to their applicable terms and privacy policies.
14. Privacy
Personal information is handled in accordance with Pranuora’s Privacy Policy and applicable data protection laws.
Users are encouraged to review the Privacy Policy to understand how personal information is collected and processed.
15. Liability and Consumer Rights
Pranuora will exercise reasonable care in providing its services.
To the extent permitted by applicable law, Pranuora is not responsible for losses arising from unauthorized account use, circumstances outside its reasonable control, or misuse of educational materials.
Nothing in these Terms excludes liability or statutory rights that cannot legally be excluded or restricted.
16. Changes to These Terms
Pranuora may update these Terms & Conditions to reflect changes in its services, operating practices, or legal requirements.
Updated terms will be made available on the website with a revised effective date.
Material changes affecting existing paid learners will be handled in accordance with applicable law.
17. Governing Law and Disputes
These Terms are governed by applicable laws of India.
Any dispute-resolution or court-jurisdiction arrangements will remain subject to applicable consumer protection laws and mandatory legal rights.
Users are encouraged to contact Pranuora first to seek resolution of service-related concerns.
18. Contact Information
Pranuora
Mumbai, Maharashtra, India
Email: [email protected]
